1. Introduction
Otomatika (Pty) Ltd ("Otomatika", "we", "us", or "our") respects your right to privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").
This privacy policy explains what personal information we collect when you visit otomatika.com ("the Website"), how we use it, who we share it with, and what rights you have.
2. Responsible party
The responsible party for the personal information processed through this Website is:
Otomatika (Pty) LtdInformation Officer: Omri Jacobsz
Email: omri@otomatika.com
You may contact the Information Officer at any time to exercise your rights or to ask questions about this policy.
3. What personal information we collect
We collect the following personal information through the Website:
Information you provide directly
When you use our contact form to book a meeting, we collect your name and email address. This information is submitted to Cal.com, our scheduling platform, to set up the meeting.
Information collected automatically
When you visit the Website, our content delivery provider (Cloudflare) automatically processes certain technical data as part of delivering the site to your browser. This includes your IP address, browser type, and the pages you visit. This data is processed for security and performance purposes (DDoS protection, content delivery) and is handled under Cloudflare's own privacy policy. We do not use analytics tools, tracking scripts, or advertising cookies on this Website.
4. Purpose of collection and legal basis
We process your personal information for the following purposes:
| Purpose | Personal information | Legal basis (POPIA) |
|---|---|---|
| Scheduling a meeting you requested | Name, email address | Consent — you voluntarily submit this information through the contact form (Section 11(1)(a)) |
| Responding to your enquiry | Name, email address | Legitimate interest — to follow up on the meeting you booked (Section 11(1)(f)) |
| Website security and performance | IP address, browser data | Legitimate interest — to protect the Website against attacks and ensure it loads correctly (Section 11(1)(f)) |
We do not use your personal information for marketing purposes unless you separately and explicitly consent to receive marketing communications from us.
5. Who we share your information with
We share your personal information only with the following third-party service providers, and only to the extent necessary to fulfil the purposes described above:
| Provider | Role | Data shared | Location |
|---|---|---|---|
| Cal.com | Meeting scheduling platform | Name, email address | United States |
| Cloudflare | Content delivery and security | IP address, browser data | Global (US-headquartered) |
We do not sell, rent, or trade your personal information to any third party.
6. Cross-border transfers
Your personal information may be transferred to and processed in the United States by Cal.com and Cloudflare. These transfers are necessary to provide the services described above.
Both providers maintain data protection practices that provide an adequate level of protection for your personal information, as contemplated by POPIA Section 72. Cal.com and Cloudflare are each bound by their respective data processing agreements and privacy commitments, which include technical and organisational safeguards.
By submitting your personal information through the contact form, you acknowledge and consent to this cross-border transfer.
7. Cookies
This Website does not use analytics, advertising, or tracking cookies. Cloudflare may set a limited number of strictly necessary cookies for security purposes (such as bot detection). These cookies do not track your browsing activity across other websites and cannot be used to identify you personally.
8. How long we keep your information
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected:
| Data | Retention period |
|---|---|
| Contact form submissions (name, email) | Retained in Cal.com for as long as the booking record exists. Deleted on request. |
| Cloudflare server logs (IP address, browser data) | Retained by Cloudflare per their standard log retention (typically up to 72 hours for free-tier accounts). |
If you would like your data deleted sooner, contact us at omri@otomatika.com.
9. Your rights under POPIA
As a data subject, you have the following rights under POPIA:
- Access: You may request confirmation of whether we hold personal information about you and request a copy of that information (Section 23).
- Correction: You may request that we correct or update personal information that is inaccurate, incomplete, or misleading (Section 24).
- Deletion: You may request that we delete your personal information where it is no longer necessary for the purpose for which it was collected, or where you withdraw your consent (Section 24).
- Objection: You may object to the processing of your personal information on reasonable grounds (Section 11(3)).
- Complaint: You may lodge a complaint with the Information Regulator if you believe your personal information has been mishandled.
Website: inforegulator.org.za
Email: enquiries@inforegulator.org.za
To exercise any of these rights, contact our Information Officer at omri@otomatika.com. We will respond within 30 days as required by POPIA.
10. Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure. These include HTTPS encryption on all pages, Cloudflare's DDoS and security protections, and access controls on our internal systems.
11. Children
This Website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through the Website, please contact us immediately at omri@otomatika.com.
12. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page indicates when the policy was last updated. We encourage you to review this page periodically.
13. Version history
| Version | Date | Author | Changes |
|---|---|---|---|
| 1.0 | 31 August 2026 | Omri Jacobsz | Initial version |
This policy is maintained in terms of the Protection of Personal Information Act 4 of 2013.